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Web Manual Creation Service

Web Manual Creation
Service

Human Science's manual creation service is an optimal web manual creation service that utilizes the latest technology.

Because Human Science is not tied to any specific tool, we freely select the latest technologies and propose the best solutions.
In addition to supporting the construction and implementation of CMS/manual creation tools/help sites, we assist in building systems for web manuals written in Markdown/AsciiDoc.
We also flexibly support web conversion and remodeling that leverage existing manual assets created with Word and other formats.

Features of Human Science

1. The goal is not just tool implementation, but also considering operation and adoption
We propose various web formats.

Human Science does not consider tool implementation as the goal, but supports ensuring that manuals take root within the customer's organization and the original objectives are achieved.
Therefore, we have a system that can create web manuals in various formats incorporating the latest technologies, not limited to web manual creation tools.

 

Want to convert existing Word files to Markdown Word → Markdown Conversion
You can efficiently convert Word files to Markdown. Recommended for customers who want to migrate from Word to another platform.
Supported CMS and Manual
Creation Software

3. Specialized staff in manuals, web development, video, translation, and digital learning are on staff

Human Science centers on manual production and supports information optimization through a multifaceted approach including web, video, translation, and digital learning.
Leveraging the strength of having specialists in each field, a dedicated contact point manages progress and quality comprehensively. We deliver high-quality web content without burdening our clients. Additionally, we excel in overall cross-media design, such as utilizing videos in conjunction with web-based manuals. From selecting distribution platforms to development and production, leave everything to us.

Web Manual Sample

1. Headless CMS

This is a screen sample that utilizes a headless CMS to structure existing text and data for web conversion. It achieves a UI/UX that allows users to access the "information they want to know" without confusion, whether on PC or smartphone.

 

2. Word→HTML Conversion

This is a screen sample that efficiently converts existing Word manuals into HTML while preserving their content and structure. It significantly reduces the manual effort required for web conversion, while ensuring comfortable readability and searchability in browsers.

 

Web Manual Production Process

1

Hearing

We will carefully hear your requests, including your challenges, the purpose of the video, and the desired image.

2

Proposal (Planning, Design, Tool Selection)

Based on the hearing results, we will propose the optimal plan.
Support for migration from existing manuals is also available.
While hearing the current issues, we will present multiple solutions.

3

Requirement Definition, Manual Quality Design, and PoC Support

We will gather requirements while listening to your requests.
We will clarify the required quality of presentation and content, and design the ideal state.
It is also possible to create several samples as a PoC.

4

Web (Tool) Development

We carry out development and support for tool implementation in accordance with the requirements definition.

5

Manual Writing and Editing

We write manuals on the developed site and tools.
While having you review the first and second drafts, we will complete a web manual that matches your image.

6

Web Publication

Once we receive your final confirmation and if there are no issues, it will be complete.
Please leave any additional support, after-service, and proposals for the next measures to us.

Start of Operation

FAQ

QWe have not yet decided whether a web manual or a video manual is better. Can you still provide a proposal in such cases?
A

Yes, it is possible. You can consult with us even before the format is decided. We analyze the users and the usage environment and propose the most suitable medium such as web, video, or paper.

QWe want to create a manual for content that has not been documented yet at this timing. Can you handle this?
A

Yes, it is possible. Even if there are no materials, a writer will conduct interviews to understand the business operations and handle everything from drafting the manuscript.

QAfter creating the web manual, we would like to convert it into an AI chatbot. Is that possible?
A

Yes, we can accommodate that. We provide support from system implementation to content creation. We also handle data structuring and manual organization to improve the accuracy of AI responses.

QAfter converting to a web manual, can we operate it in-house?
A

Yes, it is possible. We provide full support to enable in-house operation, from selecting and implementing update tools to establishing rules and conducting training and seminars.

QWe will entrust you with confidential company information and know-how; is the security assured?
A

In addition to confidentiality agreements between companies at the time of work requests, we handle all provided materials and data with strict care. Work personnel are required to submit confidentiality pledges and strictly adhere to rules regarding information handling, so please rest assured. Depending on the type of information, it is also possible to work in a project-dedicated room (a workspace accessible only to the assigned personnel).

Thorough introduction of case studies on manual creation from other companies!Learn from case studies of other companies
How to proceed with manual creation

Before starting to create a manual, by learning about other companies' manual creation examples, you can understand the "key points of creation" and "common challenges" to gain hints for manual creation.

 

Recommended for

  • I want to proceed with manual creation, but there is too much volume, and I don't know where to start.
  • ・I am unsure if I can accomplish what I want to do in-house
  • ・I want to know how other companies are progressing with manual creation

 

 

[Introducing Companies]

  • TOTSUMEDIA Inc.
  • BANDAI SPIRITS CO., LTD.
  • NTT DATA KANSAI CORPORATION
  • SBI SECURITIES Co.,Ltd.
  • NNTTDATA CUSTOMER SERVICE CORPORATION
  • WingArc1st Inc.
  • Nippon Sheet Glass Co., Ltd.

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For those who want to know more about manual production and instruction manual creation

Tokyo Headquarters: +81 35-321-3111

Reception hours: 9:30 AM to 5:00 PM JST

Contact Us / Request for Materials